Privacy Policy

Last updated: December 2024

1. Information We Collect

1.1 Information You Provide

We collect information only when you voluntarily provide it:

• Contact Forms: Name, email address, and message content when you contact us
• Feedback: Comments and suggestions you submit
• Document Data: Information you enter into our generators (processed locally only)

1.2 Automatically Collected Information

We collect minimal technical information:

• Usage Analytics: Page views, time spent, and general usage patterns (anonymized)
• Technical Data: Browser type, device type, IP address (for security purposes)
• Cookies: Essential cookies for website functionality

1.3 Information We Don't Collect

We explicitly do not collect:

• Personal documents or their content
• Financial information or payment details
• Social media profiles or login credentials
• Location data beyond country-level for analytics

2. How We Use Your Information

2.1 Document Generation

All document generation happens locally in your browser:

• Your document data never leaves your device
• We don't store or access your document content
• Processing is done client-side for maximum privacy

2.2 Website Improvement

We use anonymized data to:

• Improve website performance and user experience
• Understand which generators are most popular
• Fix technical issues and bugs
• Develop new features based on usage patterns

2.3 Communication

We use contact information to:

• Respond to your inquiries and support requests
• Send important updates about our services
• Notify you of significant changes to our policies

3. Data Storage and Security

3.1 Local Processing

Our privacy-first approach includes:

• Client-Side Processing: All document generation happens in your browser
• No Server Storage: We don't store your documents on our servers
• Temporary Storage: Some data may be temporarily stored in browser memory
• Automatic Clearing: Data clears when you close your browser

3.2 Security Measures

We implement industry-standard security:

• HTTPS Encryption: All connections are encrypted
• Secure Hosting: Our website is hosted on secure, monitored servers
• Regular Updates: We keep our systems updated with security patches
• Access Controls: Limited access to any collected data

4. Cookies and Tracking

4.1 Essential Cookies

We use strictly necessary cookies for:

• Website functionality and navigation
• Remembering your preferences and settings
• Security and fraud prevention

4.2 Analytics Cookies

We use privacy-respecting analytics:

• Google Analytics with anonymized IP addresses
• No cross-site tracking or profiling
• Aggregated, non-personal usage statistics only

4.3 Advertising Cookies

For AdSense compliance:

• Google AdSense may place cookies for ad personalization
• You can opt out of personalized ads in your Google settings
• We don't control third-party advertising cookies

5. Third-Party Services

5.1 Google Services

We use Google services with privacy considerations:

• Google Analytics: For anonymized website analytics
• Google AdSense: For displaying relevant advertisements
• Google Fonts: For website typography (cached locally when possible)

5.2 Hosting and CDN

Our website infrastructure:

• Secure web hosting with privacy-compliant providers
• Content Delivery Network (CDN) for faster loading
• All providers comply with international privacy standards

6. Your Rights and Choices

6.1 Data Access and Control

You have the right to:

• Access: Request information about data we have about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a portable format

6.2 Cookie Management

You can control cookies through:

• Browser settings to block or delete cookies
• Opt-out tools provided by advertising networks
• Privacy settings in your Google account

6.3 Communication Preferences

You can:

• Unsubscribe from any communications we send
• Update your contact preferences
• Request to stop receiving certain types of messages

7. Children's Privacy

Our service and privacy practices regarding children:

• We don't knowingly collect information from children under 13
• Our services are designed for general audiences
• Parents can contact us to request deletion of a child's information
• We comply with COPPA (Children's Online Privacy Protection Act)

8. International Data Transfers

Regarding data transfers:

• We primarily process data within your browser (no transfer needed)
• Any server-side data is processed in secure, compliant data centers
• We ensure adequate protection for any international transfers
• We comply with GDPR, CCPA, and other applicable privacy laws

9. Data Retention

Our data retention practices:

• Document Data: Not stored (processed locally only)
• Contact Information: Retained until you request deletion
• Analytics Data: Anonymized and retained for up to 26 months
• Technical Logs: Retained for security purposes for up to 12 months

10. Legal Basis for Processing

We process personal data based on:

• Consent: When you voluntarily provide information
• Legitimate Interest: For website analytics and improvement
• Legal Obligation: When required by law
• Contract Performance: To provide our services

11. Changes to This Policy

Regarding policy updates:

• We may update this policy to reflect changes in our practices
• Material changes will be prominently posted on our website
• We'll update the "Last updated" date at the top of this policy
• Continued use of our service constitutes acceptance of changes

12. Contact Information

For privacy-related questions or requests:

• Email: privacy@documentgeneratorhub.online
• Contact Form: Use our contact page
• Response Time: We aim to respond within 48 hours

13. Compliance and Certifications

We comply with:

• GDPR: European General Data Protection Regulation
• CCPA: California Consumer Privacy Act
• COPPA: Children's Online Privacy Protection Act
• SOC 2: Our hosting providers maintain SOC 2 compliance